If you use Navvi, you're agreeing to this policy.
1. What We Collect
If you're a Viewer (someone viewing a guide):
- We don't collect any personal information.
- We track basic, anonymous data — like how many times a guide was viewed, completed, or rated. This helps guide creators understand if their guide is helpful.
If you're a Creator (someone making guides):
We collect:
- Your email address (to create and manage your account).
- The content you upload (photos, videos, captions).
- Analytics about your guides (views, completions, ratings).
- Purchase information (what plan you chose and when you paid).
We do not collect your payment details — payments are securely handled by our partner, Stripe.
2. How We Use Your Data
We use your data to:
- Provide and improve the Navvi service
- Show you analytics about your guides
- Process your payments and keep track of purchases
- Respond to support requests or issues
- Send important account or security updates
- Comply with legal obligations
We don't sell your data. We don't show ads. And we don't track you across other websites.
3. Cookies
Navvi uses a few simple cookies to:
- Measure whether guides are being viewed and completed.
- Show embedded Google Maps (if used in a guide).
- Help with logins and account sessions.
We don't use cookies for ads or personal tracking.
4. Data Storage and Security
Your data is stored securely using:
- Supabase for account info, projects, analytics, and content settings.
- Cloudflare R2 for your uploaded media (photos and videos).
We use encryption and secure connections to protect your information.
5. Guide Privacy
- Guides are private by default. Only someone with the unique guide link (e.g. go.navvi.me/g/x7k9m2p8) can view your guide.
- These links are not indexed by search engines.
- You can unpublish or delete a guide at any time.
- When a guide expires, we delete the guide and its media automatically.
6. Your Rights
If you've created an account, you can:
- Export your data (including all guides and analytics).
- Delete individual guides or your full account.
- Request help by emailing navvi.app@gmail.com.
We support GDPR and CCPA requests.
7. Third-Party Services
We rely on a few trusted third parties to provide the Navvi service:
- Supabase: User accounts, database, and storage
- Cloudflare: Hosting and CDN delivery
- Stripe: Payment processing
These services only access what's needed to perform their roles and are privacy-compliant.
8. Changes to This Policy
We may update this policy occasionally. If we do, we'll update the "Effective Date" above.
If the changes are significant, we'll let you know by email or in the app.
9. Contact
Have a question about your privacy or your data? Reach out to us at:
📧 navvi.app@gmail.com